We are seeking dynamic and motivated professionals to join our Finance Solution Development team as Finance Functional Analyst. If you possess a strong analytical mindset and a passion for solving complex problems, this is the opportunity for you. You will play a crucial role in supporting our business stakeholders, collaborating with our technical team to test new functionalities, and preparing comprehensive software documentation and procedures.

As we implement a new global Finance and Procurement ERP solution, your role in providing hyper-care and support to end-users will be vital. This is a career-defining opportunity within a successful and established company that values continuous improvement and professional development.

Profile

• Bachelor’s or Master’s degree in Computer Science, Business, or a related field.
• Knowledge of finance and accounting principles with a strong inclination towards ICT.
• Experience with ERP software implementation within the Finance domain is a significant plus.
• Experience with or understanding of finance flows.
• Fluent in English, both spoken and written.
• Excellent communication skills with the ability to articulate complex ideas clearly.
• Strong organizational, analytical, decision-making, and problem-solving skills.
• Motivated, self-disciplined, well-structured, and adaptable in your work style.
• Collaborative team player who thrives in a cooperative environment.

Desired Skills

• Previous experience as a business analyst in an international ICT service environment is beneficial.
• A strong service-oriented approach with a focus on end-user support and problem resolution.
• Proficiency in data manipulation, technical aptitude, and a service-oriented approach to ERP solutions.
• Ability to develop and deliver training materials and sessions for end-users.
• Familiarity with common IT tools (Office365).

Main Responsibilities

• Gather and analyze data on business processes and workflows.
• Identify patterns, investigate root causes, and propose effective solutions.
• Present findings to stakeholders through clear visualizations and reports.
• Manage escalations to specialist support teams as needed.
• Utilize IT support tools to accurately diagnose user issues.
• Document functional and non-functional requirements.
• Develop and enhance the knowledge base and optimize procedures.
• Prepare and maintain software documentation and user manuals.
• Design and analyze reports to support business needs.
• Create and execute test scenarios for new functionalities.
• Follow onboarding procedures, tutorials, and training plans.
• Potential for occasional international travel for training and project work.

Apply:

If you see yourself as a person who could be a valuable part of our team, don’t hesitate to apply Applicants.MK@ssc.mk (Application: Email CV with subject “Finance Functional Analyst”). Please send us your CV in English.