Customer Service Representative

Karposh or Aerodrom, Skopje

Main activities:

  • Resolve customer inquiries and service issues promptly via phone and email in English, catering to specific needs.
  • Process work instructions to complete administrative procedures efficiently.
  • Work effectively both individually and as part of a team, employing analytical and logical thinking.
  • Maintain and exceed excellent levels of customer service and service delivery.
  • Communicate internally with company subsidiaries.
  • Monitor daily requirements specified by clients.