Support and Solutions Center MK collaborates with major international clients, providing services in administration, customer service, accountancy, IT, engineering, and more. Our clients span various sectors, including plastics, iron & steel, paper, tires, general cargo, commodities (cacao and coffee), wood, and transport. Join our innovative team dedicated to leveraging AI technologies to enhance business productivity and efficiency. We are committed to providing cutting-edge solutions that empower our clients to achieve their goals. Job Summary The AI Solutions Specialist will support and optimize the use of AI technologies and provide comprehensive training and documentation. This role requires a proactive approach to developing AI-powered solutions, problem-solving, and continuous improvement. Key Responsibilities Developing and Customizing Agents & AI solutions · Design, create and customize agents to meet specific business requirements. · Implement advanced functionalities and integrations within agents. AI Support · Provide support for the use of AI solutions, including prompting support and technical assistance. · Assist users in leveraging AI tools to optimize workflows and productivity. · Quickly understand users' pain points and propose tailored AI-driven solutions. · Coach users on how to effectively interact with AI agents to achieve desired outcomes. User Training and Documentation · Conduct training sessions for end-users and stakeholders on using AI solutions. · Create and maintain comprehensive documentation for AI agents and integrations. Collaboration and Project Management · Collaborate with cross-functional teams to gather requirements and deliver solutions. · Manage projects related to AI development and integration, ensuring timely delivery. Continuous Improvement and Innovation · Stay updated with the latest developments in AI technologies. · Propose and implement improvements to enhance the performance and capabilities of agents.